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For additional information, also explore the following link …
A Look At …
Golf Course Maintenance In
The Era Of The Coronavirus
CGSA’s COVID-19 Guidelines
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Overview
The Chinese ⁄ Wuhan
Bat-Coronavirus Pandemic
This virus is also known as the Wuhan Virus and COVID-19.
This is an ongoing public health emergency of international concern involving major outbreaks of a deadly infectious disease that has spread globally, resulting in the 2019–20 pandemic.
The virus was precipitated by the Chinese deviant life-style of raising and breeding disease-infected wild-animals, like bats, beavers, cats, dogs, lizards, porcupines, raccoons, and snakes, for food, companionship, and intimacy.
In the era of the Chinese ⁄ Wuhan Coronavirus pandemic, most spring-time golf course openings have been delayed, until May 2020.
Opening Golf Courses Will Be A
Great Morale Booster For Society
The Chinese ⁄ Wuhan Coronavirus pandemic will change the way we look at the game of golf.
There are choppy times ahead, but the game of golf is expected to emerge stronger and more appreciated than ever.
Playing golf with friends, with its relatively small number of interactions, will be a perfect stepping stone for getting back to regular life.
Golf will rise again and will hopefully become an incredible part of our lives.
Golf course facilities will be creating POSITIVE WAVES for our society by introducing preventive measures to reduce the chances of infection.
And, as usual, golf courses will continue to provide high-quality playing conditions & aesthetics, while keeping the property safe from the spread of the virus.
Opening golf courses will be a great morale booster for society.
Golf Course Openings
On May 1st, 2020, the province of Ontario’s Premier Doug Ford announced that golf courses could begin to prepare their properties.
The opening of golf courses in Ontario finally occurred on Victoria Day weekend, beginning May 16th, 2020.
The province of Nova Scotia has made a similar announcement for opening its golf season ― driving ranges have been opened, and courses have begun preparations to open-up imminently.
In the rest of the nation, golf courses are open, or have scheduled dates to open.
In British Columbia, approximately 100 golf courses NEVER CLOSED, with NO health consequences.
The provinces of New Brunswick, Prince Edward Island, and Alberta are open and running.
Manitoba have been open since May 4th, 2020.
Newfoundland and Labrador since May 11th, 2020.
Saskatchewan since May 15th, 2020.
Quebec is expected to allow the public to resume playing individual, non-contact sports, such as golf, which will be phased-in beginning May 20th, 2020.
In fact, pro shops throughout most of Quebec had already been allowed to open as of May 4th, 2020; Montreal area pro shops as of May 11th.
Golfers Are Safe On The Golf Course
Sunlight is a sanitizer found in abundance on golf courses.
The Chinese virus will weaken more quickly when exposed to sunlight, heat, and humidity.
This means that the pandemic will become less contagious during the summer months.
It also means that golf courses will be the safest places to be in the era of the Chinese pandemic.
And, because sunlight is such a great sanitizer, golfers should not be afraid to touch flagpoles and sand-trap rakes.
Golfers are safe on the golf course, although physical distancing may continue to be necessary.
Allied Golf Association has published the British Columbia ( BC ) version of « COVID-19 Protection – Best Practices For Responsible Operation Of BC Golf Courses », a well-detailed document that must be studied by all golf course staff.
See segments below.
For more information, explore the following links …
√ — COVID-19 — Golf Course Maintenance & CGSA’s COVID-19 Guidelines — LINK
√ — COVID-19 — Golf Course Maintenance — LINK
√ — COVID-19 — To Golf Or Not To Golf During COVID-19 — LINK
√ — COVID-19 — Trade Associations — LINK
√ — COVID-19 — Golf Courses To Reopen In The Era Of Coronavirus — LINK
√ — COVID-19 — Cordova Bay Golf Course — LINK
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April 29th, 2020
Allied Golf Association ( AGA )
Province Of British Columbia ( BC )
Official Media Release
Re : The Chinese ⁄ Wuhan Bat-Coronavirus ( COVID-19 )
Selected, Corrected, Improved, And Modified Excerpts
Reference –
AGA-BC — COVID-19 Protection — Best Practices For Responsible Operation Of BC Golf Courses
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COVID-19 Protection – Best Practices For Responsible Operation Of British Columbia Golf Courses
INTRODUCTION
On March 26th, 2020, the BC Government issued the following statement ―
The Provincial Health Officer has ordered some types of businesses to close.
Any business or service that has not been ordered to close and is also not identified on the essential service list may stay open if they can adapt their services and workplace to the orders and recommendations of the PHO.
With over 300 golf courses in all areas of the province, it is critical that all golf operations in British Columbia immediately align with COVID-19 orders, direction, and safety protocols mandated by the Provincial Health Office ( PHO ) and regional health authorities.
Where governments have not mandated the temporary closure of golf courses, such as in BC, golf operators choosing to open must take every health and safety precaution for their Team Members [ i.e. employees ] and customers.
The Allied Golf Association of BC ( AGA-BC ) advocates the essential need for golf course property maintenance during any interruption to play and supports the following statement from « We Are Golf », the National Allied Golf Associations ―
We Are Golf is committed to ensuring the health and safety of our members, golfers, staff, volunteers and industry stake-holders as well as every Canadian in the communities where we live, work and play.
Key statement from AGA-BC ―
Golf is good for our health, our environment, and the economy of British Columbia.
As the COVID-19 situation [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus pandemic ] continues to evolve, it is imperative that all BC golf courses implement the COVID-19 physical distancing, disinfection, and other procedures outlined in the following best management practices document.
Please note this is not a legal document.
It will be updated as new information becomes available; however, every golf operator must follow all Provincial Health Office orders.
The Allied Golf Association of British Columbia ( AGA‐BC ) is a member of the National Allied Golf Association and unifies five provincial golf industry sector organizations ( British Columbia Golf, British Columbia Golf Marketing Alliance, British Columbia Golf Superintendents Association, Canadian Society of Club Managers – BC, Western Canada Turfgrass Association ) to provide one cohesive voice for the golf industry of British Columbia.
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COVID-19 Protection – Best Practices For Responsible Operation Of British Columbia Golf Courses
STANDARD PROTOCOLS COMMON TO ALL DEPARTMENTS
During the COVID-19 outbreak [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus pandemic ], the Allied Golf Association of BC ( AGA-BC ) is advocating all BC golf courses follow mandates / orders from the Provincial Health Office ( PHO ) and regional health authorities, along with other authorities such as WorkSafeBC and Health Canada.
In order to comply with federal, provincial and regional recommendations, AGA-BC is advocating the following protocols to support the BC golf industry understanding that every property and its resources are different, while the situation continues to evolve.
( The reference to the term « Team Members » refers to the employees and volunteer workers of the golf course. )
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COVID-19 Protection – Standard Protocols Common To All Departments
Team Member Illness Protocols
All golf facilities should have an updated team illness protocol that is communicated to all team members immediately before returning to work.
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COVID-19 Protection – Team Member Illness Protocols
Assessment
Team members [ i.e. employees ] must review the self-assessment signage located throughout the facility each morning before their shift to attest that they are not feeling any of the COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] symptoms
Managers will visually monitor team members at least twice a day to assess any early warning signs as to the status of their health and to touch base on how they are regarding their personal safety throughout the work-day
If Team Members are unsure please have them use the self-assessment tool provided free on-line through a web-site or through the COVID-19 BC Support App self-assessment tool.
Find the web-site link by searching the title below ―
BC COVID-19 Symptom Self-Assessment Tool
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COVID-19 Protection – Team Member Illness Protocols
If A Team Member Is Feeling Sick With COVID‐19 Symptoms
Team Members [ i.e. employees ] who feel sick with COVID-19 [ i.e. the Chinese Coronavirus ] symptoms, such as fever, trouble breathing, dry cough, fatigue, sore throat and aches and pains, are to remain at home and contact Health Link BC at 8-1-1.
If a Team Member at work is showing even mild symptoms of the previous listed symptoms for COVID-19 ―
Send home immediately, remove them from the schedule, and have them contact 8-1-1 or a doctor for further guidance.
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COVID-19 Protection – Team Member Illness Protocols
If A Team Member Tests Positive For COVID‐19
The Team Member [ i.e. employee ] will not be permitted to return to the work-place until they are free of the COVID-19 virus [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ].
Any Team Members who work closely with the infected Team Member will also be removed from the work-place for at least 14 days to ensure the infection does not spread further into the work-place.
Close off, clean, and disinfect their work area immediately and any surfaces that could have potentially be infected / touched.
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COVID-19 Protection – Team Member Illness Protocols
If A Team Member Has Been Tested & Is Waiting For The Results Of A COVID‐19 Test
As with the confirmed case, the employee will be removed from the work-place.
The Public Health Agency of Canada advises that any person who has even mild symptoms to stay home and call the public health authority of BC.
Other Team Members [ i.e. employees ] who may have been exposed will be informed and removed from the work-place for at least 14 days or until the diagnosis of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is ruled out by health authorities.
The work-space will be closed off, cleaned, and disinfected immediately and any other surfaces that could have potentially been infected / touched.
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COVID-19 Protection – Team Member Illness Protocols
If A Team Member Has Come Into Contact With Someone Who Has COVID‐19
Once the contact is confirmed, the Team Member [ i.e. employee ] will be removed from the work-place for at least 14 days or as otherwise directed by public health authorities.
Co-workers who may have come into close contact with the Team Member will also be removed from the work-place for at least 14 days.
The work-space will be closed-off, cleaned, and disinfected immediately and any other surfaces that could have potentially been infected / touched.
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COVID-19 Protection – Team Member Illness Protocols
Team Member Support
If you are directed to stay home or are sick with COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ], human resources and your general manager will be in touch with you immediately to provide you with guidance and support to assist you throughout your leave process.
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COVID-19 Protection – Team Member Illness Protocols
Quarantine Or Self‐Isolate If …
Any Team Member [ i.e. employee ] who has traveled outside of the country or the province within the last 14 days is not permitted to enter any part of the facility and must quarantine and self-isolate.
Any Team Member with any symptoms of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is not permitted to enter any part of the facility and must quarantine and self-isolate.
Any Team Member from a household with someone showing symptoms of COVID-19 is not permitted to enter any part of the facility and must quarantine and self-isolate.
Any Team Member who is in quarantine or self-isolating as a result of contact with an infected person or in families who are self-isolating, is not permitted to enter any part of the facility.
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COVID-19 Protection – Standard Protocols Common To All Departments
Team Member Responsibilities
Team Members [ i.e. employees ] without symptoms of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] are currently allowed to work if they adhere to the following protocols ―
PRIORITY 1 ―
Wash your hands with soap and water for at least 20 seconds before and frequently during your shift.
PRIORITY 2 ―
Practice physical distancing ― report to work with a mindset to abide by physical distancing processes and keep a minimum distance of at least two metres ( six feet ) from fellow team members and customers.
PRIORITY 3 ―
Inform your manager immediately if, during your shift, you feel any symptoms of COVID‐19 such as fever, trouble breathing, dry cough, fatigue, sore throat and aches and pains.
CUSTOMER INTERACTIONS ―
If a customer in the facility has a question or feedback related to the COVID-19 outbreak, please have them e-mail the general manager.
Listen to them and give them the general manager’s business card including his / her e-mail address.
Do not go into specifics or make comments related to their feedback.
MEDIA INTERACTIONS ―
Please do not speak with the media ( radio, television stations, newspapers etc … ).
If you are approached by the media regarding COVID-19, be polite but do not comment.
Please direct all requests for comment to <insert manager’s name>.
The news media may try to engage with you ― sometimes aggressively to get information, but do not get angry or careless.
Here is a sample reply that could be made to media ― « I want to make sure you have accurate, up-to-date information ― so please contact our <general manager telephone or e-mail> ».
MORE RESPONSIBILITIES ―
Follow all protocols your employer has provided you.
Avoid touching your eyes, nose, or mouth with unwashed hands or when wearing gloves.
Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands, or sneeze / cough into your elbow.
If soap and water are not available, use an alcohol-based hand sanitizer.
Wear personal protective equipment as supplied.
Clean and disinfect frequently-touched objects and work-station surfaces as per directions below.
Stay informed. Information is changing frequently.
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COVID-19 Protection – Standard Protocols Common To All Departments
Physical Distancing
Physical distancing is a strategy to limit the spread of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] and is proven to be one of the most effective ways to reduce the spread of illness during an outbreak.
Physical distancing is a conscious effort to reduce contact between people to slow down the spread of the virus.
Even if you are symptom free and not part of an at-risk group, you still need to adhere to physical distancing protocols to avoid contracting and spread of the virus.
As defined by the BC Centre for Disease Control, physical distancing means limiting close contact with others.
When outside of your home, practicing physical distancing by keeping two metres ( six feet ) away from one another is something we can all do to help stop the spread of COVID-19.
The aim is to do everything possible to limit in-person interactions, while finding new and more protective ways to operate within the physical infra-structure of the work-place.
With this in mind, all Team Members [ i.e. employees ] in the work-place must adhere to the following ―
• Report to work with mind-set to abide by physical distancing processes • Minimize interaction with customers & fellow team members whenever possible • Keep at least two metres ( six feet ) physical distance between yourself & other • Do not shake hands with customers or team members, nod or wave instead • Follow protocol for shifts, breaks, & staff meetings • If you notice that another employee is not abiding by the physical distancing protocol, you must report it [ i.e. rat-out ] to a supervisor.
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COVID-19 Protection – Standard Protocols Common To All Departments
Hand Washing, Hygiene, & Personal Protective Equipment
Frequent and proper hand-washing is encouraged as the best way of preventing all viral respiratory infections and other illnesses.
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COVID-19 Protection – Hand Washing, Hygiene, & Personal Protective Equipment
Hand Washing
As Set Out By Health Canada
Remove jewelry and wash your hands with soap and water, ideally with water warmer than 25 degrees Celsius, for 20 seconds.
Should be completed for the following reasons but are not limited to …
• Starting and concluding a shift • Entering or leaving the club house, pro shop, food & beverage, maintenance facility or any other structure at the golf course • Taking personal protective equipment ( PPE ) on or off • After touching shared items • After handling cash or credit / debit cards • After each delivery if contact was made • Before & after breaks & / or eating or drinking • After using the washroom.
After washing your hands, use disinfectant spray on sink taps and surfaces.
If soap and water are not available, alcohol-based hand rubs ( ABHR ) / hand sanitizer can be used to clean your hands, as long as they are not visibly soiled.
If they are visibly soiled, use a wipe and then ABHR to effectively clean them.
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COVID-19 Protection – Hand Washing, Hygiene, & Personal Protective Equipment
Hand Protection
If a premise chooses to use gloves, Team Members [ i.e. employees ] should wash their hands thoroughly before putting on the gloves.
Change the gloves before you handle money, credit card machines, cleaners, and after other contamination.
Wearing gloves does not exclude food handlers from washing their hands.
Medical and food service gloves are usually made from polymers such as latex, vinyl, and nitrile, although you may find disposable gloves made of other materials, such as neoprene.
The following nitrile gloves are a recommended choice ― [ See card below. ]
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COVID-19 Protection – Standard Protocols Common To All Departments
Hand Washing, Hygiene, & Personal Protective Equipment ( Continued )
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COVID-19 Protection – Hand Washing, Hygiene, & Personal Protective Equipment
Personal Protective Equipment ( PPE )
Personal protective equipment should be broken down into the following three categories based on risk of exposure levels ―
LOW RISK CATEGORY ―
Tasks where an individual is isolated, e.g. mowing ― wear disposable gloves or gloves that can be disinfected regularly.
MEDIUM RISK CATEGORY ―
Wear disposable gloves, paper / filter mask.
HIGH RISK CATEGORY ―
Tasks where Team Members [ i.e. employees ] cannot maintain physical distancing of two metres ( six feet ), e.g. training ― wear disposable gloves and body suit, paper / filter mask, face shield or full-face respirator mask.
Staff cleaning any rentals must be given personal protective equipment ― gloves, mask, eye protection, and wash their hands often and after each rental.
Team members are required to wash your hands each time gloves are taken on and off.
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COVID-19 Protection – Standard Protocols Common To All Departments
Shift Preparation / Tasking, Communication, & General Employee Procedures
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Shift Preparation
All Team Members [ i.e. employees ] must wash hands with soap for at least 20 seconds once they arrive at work, every time they enter and leave the club house, pro shop, and maintenance facilities, and periodically through their shift.
Personal protective equipment is to be provided for all operational duties as per risk categories.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Stagger Shifts & Breaks
For example, create two crews with alternating shifts.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Eliminate All In-Person Staff Meetings
Communicate task assignments via e-mail, text, and / or radio.
Assign individuals specific vehicles, radios, tasks, mowers, and other equipment.
Disinfect radios prior to distributing to staff.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Training
When possible, minimize training on new tasks by keeping staff on tasks they have already been trained on.
If it becomes necessary for training on a specific task, have staff review standard operation procedures, watch manufacturers training videos prior to hands-on training.
For hands-on training, both staff must prep themselves by washing their hands and putting on personal protective equipment for HIGH RISK CATEGORY.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Touch-Points
Create touch-points procedures around individual time-cards / punch clocks, or provide alternative hours tracking through electronic communication.
Postpone the use of bio-metric scanners.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Employee Personal Effects
Minimize use of lockers, remove all non-essential items, disinfect after each use.
Only one person allowed in locker / change room at a time.
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COVID-19 Protection – Shift Preparation / Tasking, Communication, & General Employee Procedures
Lunch / Meal Breaks
Maintain physical distancing during all breaks.
Encourage employees to have meal breaks outside or in their vehicle.
Where use of lunch room is necessary ―
• Fridge, microwave, coffee machine, & dishwasher use to be minimized • After any use, all touch-points must be disinfected • All dishes must immediately be cleaned or placed in the dishwasher after use.
Each employee is to disinfect any surfaces they have come in contact with after each use.
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COVID-19 Protection – Standard Protocols Common To All Departments
Cleaning, Sanitizing, & Disinfecting Protocols
COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is susceptible to disinfectants and sanitizers.
Increase cleaning and disinfection frequency of high-touch surfaces and high-traffic areas to reduce the risk of spreading COVID-19.
Increase cleaning and sanitizing frequency of food contact surfaces.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Definitions
CLEANING ―
Refers to the removal of germs, dirt, and impurities from surfaces.
It does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
SANITIZING ―
Food grade sanitizers are used after cleaning to reduce the level of bacteria to a safe level when following the manufacturer’s instruction for concentration and contact time.
Sanitizers are used on food contact surfaces.
When sanitizers are used at the no-rinse concentration level it does not need to be rinsed off with clean potable water.
Disinfectants are different from sanitizers in that they have a greater ability to destroy bacteria, viruses, and molds.
Disinfectants are used at a higher concentration and require a longer contact time than sanitizers.
If a food grade disinfectant is used on a food contact surface, it may need to be rinsed off with potable water.
DISINFECTING ―
Refers to using chemicals, for example, Health-Canada-registered disinfectants, to kill bacteria and viruses on surfaces.
This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Hard ( Non‐Porous ) Surfaces
GLOVES ―
Wear disposable gloves when cleaning and disinfecting surfaces.
Gloves should be discarded after each cleaning.
If reusable gloves are used, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ], and should not be used for other purposes.
Consult the manufacturer’s instructions for cleaning and disinfection products used.
Clean hands immediately after gloves are removed.
DIRTY SURFACES ―
If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.
DISINFECTANTS ―
For disinfection, most common Health-Canada-registered disinfectants should be effective.
DISINFECTANT PRODUCTS ―
Use products that are Health-Canada-approved for use against the virus that causes COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is available.
Follow manufacturer’s instructions for all cleaning and disinfection products for ( concentration, application method, and contact time ).
BLEACH DILUTION ―
Additionally, diluted bleach solutions ( at least 1000 ppm sodium hypochlorite ) can be used if appropriate for the surface.
Follow manufacturer’s instructions for application, ensuring a contact time of at least ten minutes for disinfecting, one minute for sanitizing, and allowing proper ventilation during and after application.
Check to ensure the product is not past its expiration date.
Never mix bleach with ammonia or any other cleanser.
Unexpired bleach will be effective against coronaviruses when properly diluted.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Electronics & Point-Of-Sale Equipment
For electronics such as point-of-sale equipment, tablets, touch screens, remote controls, and keyboards, and telephones remove visible contamination if present.
Follow the manufacturer’s instructions for all cleaning and disinfection products.
Consider use of wipeable covers for electronics.
If no manufacturer guidance is available, consider the use of alcohol-based wipes or sprays containing at least 70 per cent alcohol to disinfect touch screens.
Dry surfaces thoroughly to avoid pooling of liquids.
Credit card terminals if touched by a customer for pin pad entry must be cleaned after every use.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Golf Cars ( Power Carts ), Service Vehicles, & Pull Carts
Personal protective equipment must always be worn when disinfecting equipment.
Do an initial spray-down with water to remove any lose dirt.
Disinfect the following areas with hand with a hand sprayer to be able to liberally spray the touch surfaces ―
• Arm rests • Club holders ( straps, clips, etc … ) • Coolers & sand bottles are to be removed from the carts at this time • Keys • Lower console ( cubbies & cup holders ) • Rain covers • Reverse switch • Roof safety handles • Seats • Steering wheel • Wind-shield ( inside and out ) • Wind-shield clips.
Wash with soap and water as per usual.
GPS screens must then be wiped-down with a mild soap and water concentrate.
Discard cleaning gloves prior to touching the steering wheel again, apply new gloves, and park the power carts in the storage area.
Provide a sealed single sanitizer wipe on the driver’s seat for use by the golfer to allow them to wipe again the high touch point areas.
Add a sign on the steering wheel ― « This cart has been cleaned with an approved bleach solution and a single sanitary wipe is provided for your additional safety ».
Golf car and equipment charging cords are to be disinfected throughout the day.
PULL CARTS ―
Wash cart and disinfect with bleach as per instructions, pull handles, straps, and clips including rain hood attachments, handle, controls, brake, cup holders, and compartments after each use.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Suggested Cleaning & Disinfecting Areas
CLUB HOUSE / RESTAURANT / PUBLIC AREAS ―
• Door-knobs / door push bar / door handles • Counter tops / service tops / bar tops • Point-of-sale terminals / merchant terminals / hand-held devices • Handrails / light switches / thermostat controls • Sound system & TV channel remote controls • Chairs / guest seating areas / tabletops.
BATHROOMS / KITCHENS ―
• Door-knobs / door push bar / door handles • Counter tops / sinks / basins • Toilets / paper dispensers / hand-wash areas • Prep areas / kitchen line / service pass.
STAFF ROOMS / OFFICES ―
• Door-knobs / door push bar / door handles • Counter tops / workstations / desktops • Time clocks / staff kitchen area • Chairs / staff seating / staff break area.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Product Guide Examples For Disinfectants & Sanitizers
Hard-surface disinfectants must meet Health Canada’s requirements for emerging viral pathogens.
These authorized disinfectants may be used against SARS-CoV-2, the coronavirus that causes COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ].
This means they are one of the easiest viruses to kill with the appropriate disinfectant when used according to the label directions.
How to find out which disinfectant meets Health Canada’s requirements for COVID-19.
Find the web-site link by searching the title below ―
Hard-Surface Disinfectants & Hand Sanitizers ( COVID-19 ) : List Of Disinfectants For Use Against COVID-19
Locate the Drug Identification Number ( DIN ) on the disinfectant product label and enter it into the blank field.
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COVID-19 Protection – Cleaning, Sanitizing, & Disinfecting Protocols
Product Guide Examples For Disinfectants & Sanitizers
See cards below.
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COVID-19 Protection – Standard Protocols Common To All Departments
Communications Protocols
Signage, Barriers, & Waivers
Place sign protocols at your entrance parking lot.
Place appropriate signage outside the pro shop and club house, plus at the first tee entries, briefly outlining the physical distancing guidelines in place.
Use signs and markings to direct customers, to indicate appropriate distances to stand, to mark direction of travel, to designate entrances and exits, or to identify a drive-thru lane or pick up zone.
Physical distance signs should be situated upon reaching the club house, outside the pro shop, at the practice facility, approaching the tee box(es), and on the putting green(s).
COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] posters for the general public and Team Members [ i.e. employees ] encouraging good hand-washing are to be posted in appropriate locations, where they will be most noticed, including washrooms. [ See cards below. ]
Self-assessment signage posted for staff.
Signage posted in English may also be posted in other languages if useful for customers.
Install plexi-glass barriers at and between cash registers.
Legal waivers and participation agreements should be considered to have participants acknowledge and agree to the additional health risk of potential exposure to COVID-19 and diffuse liability issues.
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COVID-19 Protection – Standard Protocols Common To All Departments
Site Access, Waiting Areas, Security
ESSENTIAL SITE VISIT RESTRICTIONS ―
• Operations Team Members [ i.e. employees ] including golf, club house, food, & beverage, maintenance, & administration • Shipping / receiving / deliveries • Customers ( limit the number of customers allowed into your business ).
NON-ESSENTIAL TEAM MEMBER SITE VISIT RESTRICTIONS ―
• Anyone not carrying out facility operations, e.g. vendors, family / friends, & non-golfing visitors, must not be permitted on-site • If there is need for non-essential personnel to be on-site, prior arrangements must be made before visiting & this visitor must disinfect prior to entering any buildings & / or interacting with any staff, golfer, or guest.
WAITING AREA ―
Provide a waiting area outdoors with markers to designate safe distances once club house access is reopened.
SECURITY ―
Consider security personnel or Team Members to reinforce safety protocols.
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COVID-19 Protection – Standard Protocols Common To All Departments
Supplier Protocols
Work with all suppliers / vendors and delivery companies who come on premise to ensure physical distancing is maintained.
Communicate your personal hygiene protocols to any suppliers / vendors and delivery personnel who come to the premises.
Assign safe drop off areas and communicate any special protocols to delivery companies, staggering deliveries where possible.
Loading bays and club house / kitchen / maintenance facility entrance protocols are to be kept clear at all times so people are not forced into breaching the physical distancing guidelines.
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COVID-19 Protection – Standard Protocols Common To All Departments
Disciplinary Action(s)
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COVID-19 Protection – Disciplinary Action(s)
Team Members
The responsibility for enforcing occupational health & safety regulations eventually lies with the employer.
It is expected that protocols in this document are followed by all golf facility Team Members [ i.e. employees ].
While Team Members are required to follow these protocols, the employer needs to ensure Team Members do so.
For Team Members who are observed to not be following these protocols, employers are expected to use discipline, which includes …
• Verbal & written warnings • In extreme cases, termination.
Therefore, it is essential that employers have a progressive discipline protocols and all Team Members are familiar with it.
Consider having your Team Members sign that they have read the protocols manual and understand the importance of the following protocols. [ See below. ]
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COVID-19 Protection – Disciplinary Action(s)
Golfers & Take-Out Customers
It is expected that protocols in the document are followed by all golfers and take-out customers.
While customers are required to follow these, the golf facility needs to ensure golfers do.
For customers who are observed to not be following these protocols, golf facilities are expected to use discipline, which could include the following ―
• Verbal warning • A request to leave the premise if verbal warning is not adhered to • A written warning • Suspension from future play & possible notification of offenders to other golf courses • It is essential that golf facility operators have a progressive discipline protocol & all golf & take-out customers are familiar with it.
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COVID-19 Protection – Best Practices For Responsible Operation Of British Columbia Golf Courses
PROTOCOLS FOR GOLF OPERATIONS
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COVID-19 Protection – Protocols For Golf Operations
Message To Golfers
Welcome To The 2020 Golf Season
The Game Of Golf Can Be Played While
Keeping Both Golfers & Employees Safe From
The Transmission Of The COVID-19 Virus
It is well advertised and documented that the absolute best practice to contain the spread of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is to stay home and limit visits to public places for the essentials.
Our priority is the health and safety of our team members, golfers, guests, and our communities through these challenging times.
As our staff and management prepared for the 2020 season, we have watched carefully the progress of the COVID-19 pandemic.
We have monitored closely the recommendations and precautionary protocols of the World Health Organization, Health Canada, the BC Centre for Disease Control, and our provincial health officer.
While we acknowledge that the absolute best practice is to stay home, given the nature of the sport of golf amidst wide open spaces, and with rigid protocols in place, the game can continue to be played, keeping both golfers and employees safe from the transmission of the COVID-19 virus.
It must also be acknowledged that golf does offer health benefits that must not be overlooked.
World Golf Foundation studies have shown that playing golf will result in improvements in life expectancy and quality of life, as well as physical and mental health.
<Insert golf course name> is committed to the on-going safety of golfers and our staff.
As a result, a number of precautionary protocols have been put in place to ensure that everyone will stay safe in and around <insert golf course name>.
Safety will rely on the full cooperation of golfers and our team members from the time we arrive at the facility until the time we leave.
We have implemented a number of safety protocols, including ―
• Ensuring team member health • Practicing physical distancing • Reducing the number of touch-points & rigorous cleaning of remaining touch-points • Training our team members on enhanced cleaning, disinfecting and sanitizing procedures • Requiring the cooperation of golfers through adherence to our protocols & procedures.
A full list of the internal protocols we have implemented can be found on our web-site <insert web-site address and link>, and these protocols are also posted at the <golf course / club>.
While we do hope that our environment will return to normal in the not too distant future, for now, this mode of operation will become the new normal for the not too distant future.
We acknowledge that every golfer will make their own decision as to whether it is in their best interest to golf during these times or not.
However, should you choose to join us, we will welcome you and require your full cooperation with regards to the protocols that have been implemented for everyone’s safety.
Stay safe,
<insert general manager’s name>
<insert golf course name>
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COVID-19 Protection – Protocols For Golf Operations
General Message To Golfers
If You Have Underlying Medical Conditions, It
Is Recommended That You Not Visit Our Facility
Anyone displaying symptoms of COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] which primarily displays as a persistent cough, will not be permitted on the course.
So, if you don’t feel well, please stay home, and, when in doubt, get tested.
If you have traveled outside of the country, you are not permitted at our facility until you have self-isolated for a minimum of 14 days.
If you are showing symptoms of COVID-19, please do not come to our facility.
Call you doctor, local public health or call 8-1-1.
If you live in a household with someone who has COVID-19 or is showing symptoms of COVID-19, please do not come to our facility.
PHYSICAL DISTANCING IS REQUIRED AT ALL TIMES ― minimum two metres ( six feet ) apart.
NO hand-shaking, NO hugging, etc …, from arrival until departure and will be enforced.
Failure to observe physical distancing risks the closure of the facility, and as such, you will be asked to leave the premises and may be suspended from future play.
THE CLUB HOUSE, LOCKER ROOMS, AND FOOD AND BEVERAGE FACILITIES, OTHER THAN TAKE-AWAY ITEMS, ARE CLOSED.
Washrooms on the premises are disinfected frequently ― <hand sanitizers are located at xx>.
Please bring your own sanitizer and use it each time you touch a foreign surface ( i.e. pro shop door, washroom door, golf car, etc … ).
Please bring your own water as we will not be providing any and will have no place for you to fill up your water bottles at this time.
We will not be providing tees, pencils, water, coolers, or sand bottles on the golf carts at this time.
Following the recommendations of Health Canada, we encourage all players to wear a mask or some face covering while entering and exiting the facility and playing golf.
Do not handle each other’s golf balls, tees, ball markers, etc …
Stay safe,
<Insert general manager’s name>
<Insert golf course name>
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COVID-19 Protection – Protocols For Golf Operations
Tee Time Protocols
Tee times will be spaced further apart at <xx minutes depending on the playability of the golf course> to allow for less back up at the club house and the maintenance of physical distancing for golfers teeing off.
Power carts [ i.e. golf cars ] are single rider only, unless shared with a member of the same household with proof of same physical address.
Coolers and sand bottles have been removed.
Note that all power carts [ i.e. golf cars ] are thoroughly cleaned and sanitized after each use.
If possible, bring your own pull cart.
Golfers without a pre-scheduled tee time are not permitted, they must arrange a reservation prior to arriving at the course.
Book on-line or by phone.
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COVID-19 Protection – Protocols For Golf Operations
Check‐In Policy
Please do not arrive at the golf course any earlier than necessary, 20 minutes is generally sufficient.
Avoid congregating in the parking lot ( physical distancing ).
Change shoes in the parking lot ― club house locker rooms are closed.
Bag services, club storage, and club rentals will not be provided to eliminate touch-points where the virus might be transmitted.
Be prepared to carry your own bag and, when required, placing it on a pull cart or power cart [ i.e. golf car ].
Be prepared to pay for green fee or other purchases by debit or credit card.
Member clubs can institute a procedure whereby guest green fees and purchases can be put on account without the need for touching ( signing or otherwise paying ), or even entering the pro shop ( a wave for check-in might all that is needed ).
PRACTICE PHYSICAL DISTANCING ALWAYS ( minimum two metres, six feet apart ), from greetings upon arrival, in and around practice areas, teeing boxes, putting greens, and at the conclusion of the round.
Consider continuous putting, two-foot gimmes, only one player on the tee box at a time.
Pay attention to the posters that limit the number of people in the pro shop, on the putting green, etc …
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COVID-19 Protection – Protocols For Golf Operations
Practice Facility Protocols
It is recommended that the practice facility / driving range is only for the use of golfers prior to their reserved tee-time.
As per the BC Centre for Disease Control, driving range tees or hitting stalls will be spaced a minimum separation of two metres ( six feet ) between them.
The practice greens may be used if a minimum physical distancing, two metres ( six feet ), can be maintained between golfers.
Please use your own balls on the practice greens.
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COVID-19 Protection – Protocols For Golf Operations
On‐Course Protocols
Ballwashers will not be available at this time, so please carry a bottle of water and towel accordingly.
Bunker rakes will not be available ― please smooth sand with your foot or the club ― preferred lies are permitted in the bunker, or the bunkers are to be played as Ground Under Repair at this time.
Sand / seed containers may not be provided ― please repair divots as best you can.
If cups accept putted balls, then they should be reduced in depth to allow for the balls to be removed with the toe of the putter.
If cups are raised, then the ball is considered in-the-hole when it hits the side of the cup.
Golfers are encouraged to award gimmes up to two feet.
The flagstick is to remain in at all times ― please refrain from touching the flagstick.
On course drinking water will not be available.
Please ensure you have enough refreshments to remain hydrated.
Garbage cans will be available at <insert on course locations>.
In the unlikely event, a group needs to play through, then all players must abide by the physical distancing protocol of a minimum of two metres ( six feet ).
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COVID-19 Protection – Protocols For Golf Operations
After Round Protocols
Please return your power cart [ i.e. golf car ] to the designated drop-off area.
Garbage and recycling bins will be available in the designated golf car drop off area, however, please consider taking it home with you to minimize potential exposure.
Please COMPLETELY EMPTY your golf car of all personal belongings and GARBAGE.
Compressed air for shoe cleaning <will not be available OR is available with strict protocols for cleaning all touch-points between every user>.
Following play, exit the course as promptly as possible, and avoid excess socializing in the parking lot after your round.
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COVID-19 Protection – Protocols For Golf Operations
Golfer Adherence
All safety policies will be enforced, and anyone not in compliance with these policies will be asked to leave the premises and may be suspended from future play.
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COVID-19 Protection – Protocols For Golf Operations
Specific Golf Operations Protocols
BOOKING ―
If on-line booking is permitted, include the five points of the general message as part of the booking conditions or confirmation. [ See above segment entitled Message To Golfers ].
Telephone bookings must communicate the same message.
More detailed information about the golfer responsibilities and club protocols can be found on the web-site, posted by the club.
CLEANING ―
Cleaning of surfaces after each golfer exchange must be done.
Do not use re-usable cloths, but rather, use disposable cloths.
Surfaces include ― counters, door handles, transaction machines, phones, TV changers, anything that either or both golfers and Team Members [ i.e. employees ] touch ( keyboards, debit / credit machines, door handles, counters, club house washrooms, etc … )
Disposable items must be placed in a lined garbage container.
GREETER ―
Consider employing a greeter who will inform the golfer of the various protocols that are in place whether it be the pro shop, the practice facility, on the course, clubhouse, etc …
Each golfer must be asked if they have returned from travel outside of the country within the last 14 days, if they have, they will be asked to leave the property immediately as they must be in self-quarantine for 14 days.
HAND-WASHING STATIONS ―
Where entry into the pro shop / club house / washrooms is required and the opening / closing of a door, install hand sanitizing stations accordingly.
Increase / promote frequent hand-washing, hand sanitizing among all Team Members [ i.e. employees ].
Provide each Team Member with their own personal hand sanitizer, and have self-serve hand sanitizer at each point-of-sale station.
Remind Team Members to keep their hands away from their faces.
MARSHALL ―
Marshall the course to ensure physical distancing, reminding golfers, and where necessary provide warnings to repeat offenders.
If repeat violators are not listening to the warnings, request a follow-up with a member of the senior management team.
An extreme measure may involve calling the police.
Repeat offenders risk endangering the lives of others !
Marshall to ensure that the parking lots are frequently visited to ensure that physical distancing is respected, coupled with discouraging gatherings, irrespective of physical distancing.
PHYSICAL DISTANCING ―
Remind and enforce that employees practice physical distancing at all times, and ensure a process to maintain that distance with the positioning of point-of-sale stations.
PRACTICE FACILITY TOUCH-POINTS ―
Disinfect ball dispenser touch-points with disinfectant solution regularly throughout the day.
Disinfect entire ball basket with disinfectant solution after every use.
Wash balls after every pick.
PRO SHOP ―
Do not permit the handling of pro shop merchandise until after purchase.
Close-off access to pro shop retail.
Hand purchases to purchaser.
Remove bulk scorecards and pencils.
Provide disinfected power cart [ i.e. golf car ] key, where appropriate, and scorecard, as well as pencils, upon request.
PULL CARTS & GOLF CARS ―
Clean and disinfect pull carts and power carts [ i.e. golf car ] after each use.
WASHROOMS ―
Where possible prop-open entry doors open of pro shop and washroom.
If frequent cleaning of washrooms ( especially on course ) cannot be done ( recommend hourly ), you must close them.
WORK-STATION ―
If more than one employee is working in the pro shop, then two metres ( six feet ) physical distancing must be maintained at all times.
It is recommended that each employee have one point-of-sale system and phone for use during their shift.
At the end of the shift, the work-station is to be cleaned prior to the next shift.
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COVID-19 Protection – Best Practices For Responsible Operation Of British Columbia Golf Courses
PROTOCOLS FOR GOLF FACILITY FOOD & BEVERAGE OPERATIONS
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COVID-19 Protection – Protocols For Golf Facility Food & Beverage Operations
Take-Out Service Protocols
Identify a designated pick-up area.
Physical distance the customers who are waiting for their take-out F&B, such as setting up ropes to organize potential lineups with two metres ( six feet ) markings on the floor with instructions to stay two metres ( six feet ) apart, and reduce opportunities for interactions among customers.
Monitor the amount of people who enter the club house when picking up food and beverage take-out.
If required maintain a line up outside the building with two metres ( six feet ) spacing if the club house is unable to hold up to 50 people ( including Team Members ) safely with physical distancing practices.
Ensure service areas are properly cleaned and sanitized according to the product manufacturer’s instructions after each customer service, employee shift changes, and before, during, and after closing.
Provide single-use containers for take-out foods.
Customers must not use their own containers or carrier bags / boxes for take-out food or other food / beverage or grocery products.
Communicate to your employees proper sanitation operational controls ―
SANITATION ― Enhance your premises’ sanitation plan & schedule, & review with all employees, post a copy in the staff room.
TRANSACTIONS ― Safe transactions, team members accepting payments with credit cards, & debit cards must wash their hands frequently or use hand sanitizer and disposable gloves, & be reminded to not touch their face.
TERMINALS ― Merchant terminals must be wiped-down after every use, please follow manufacturer guidelines or use 70 per cent alcohol wet wipes.
TOPS ― Service tops must be wiped-down after every use, please use & EPS registered disinfectant or diluted bleach cleaner to sanitize.
DOORS ― Doorknobs & handles should be wiped-down every day & between staff shift changes, all common guest touch-points should be wiped-down at least once a day.
Do not provide self-serve food to patrons ― have your employees serve all foods.
Wear disposable gloves when handling guest food products, and while making to-go beverages for guests if there is no dedicated cashier.
Ensure employees practice proper hygiene including frequent hand-washing, and proper cough and sneeze etiquette ( into elbows rather than hands ).
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COVID-19 Protection – Take-Out Service Protocols
On‐Course Food & Beverage Service
Post physical distancing signage on all beverage carts and service kiosks.
Communicate to your employees proper sanitation operational controls ―
TRANSACTIONS ― Safe transactions, Team Members [ i.e. employees ] accepting payments with credit cards, & debit cards must wash their hands frequently or use hand sanitizer and disposable gloves, & be reminded to not touch their face.
TERMINALS ― Merchant terminals must be wiped-down after every use, please follow manufacturer guidelines or use 70 per cent alcohol wet wipes.
TOPS ― Service tops must be wiped-down after every use, please use an EPS registered disinfectant or diluted bleach cleaner to sanitize.
Do not provide self-serve food to patrons ― have your employees serve all products.
Wear disposable gloves when handling guest food or beverage products, and while making to-go beverages for guests if there is no dedicated cashier.
Ensure employees practice proper hygiene including frequent hand-washing, and proper cough and sneeze etiquette ( into elbows rather than hands ).
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COVID-19 Protection – Take-Out Service Protocols
Information For Customers
All customers are to place orders by telephone.
Take-out menu should be available on-line or can be e-mailed upon request.
If payment is required a time of collection only credit and debit card will be accepted.
Members please charge purchases to your accounts to minimize interactions.
Be efficient in operations encourage customers to pay in advance.
Customers with COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] symptoms, i.e. sore throat, fever, sneezing, fatigue, coughing, or gastro-intestinal symptoms, i.e. nausea, vomiting, diarrhea, stay away from the premises and not order take-out food delivery.
Please follow signage and collect take-away orders from designated « Pick up Area ».
Wash your hands or use alcohol-based hand sanitizer before entering premises for pick-up.
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COVID-19 Protection – Take-Out Service Protocols
Kitchen & Back-Of-House ( BOH ) Procedures
ACTIVITIES ― Consider moving activities to another room if possible. Separating duties into unused dining areas could be an option for some preparation & packaging.
CLEANING ― Increase cleaning of all frequently-touched surfaces, food contact surfaces & equipment using approved cleaning products following the manufacturer’s instructions regarding dilution & contact time.
CONTAMINATION ― Prevent cross-contamination by ― • Keeping fruits & vegetables separate from raw foods • Only handle ( touch ) the fresh fruits & vegetables that will be washed or cooked immediately to limit any hand-transfer of germs.
DISHWASHER ― For dish-washing equipment, plate ware, & utensils, use a dishwasher that can achieve disinfection. If washing by hand, use the three-sink process ( wash, rinse, sanitize ), ensuring that all equipment is disinfected. Particular temperature & chemical requirements apply to commercial equipment disinfection.
FOOD SAFETY ― Normal cooking temperatures for foods will kill COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] & other microbes in food. As with other microbes, our advice is to always use a thermometer to check that the internal temperature of the food has reached 74 degrees Celsius.
GLOVES ― Use gloves for all food handling & preparation.
HYGIENE ― Ensure employees practice proper hygiene including frequent hand-washing, & proper cough & sneeze etiquette ( into elbows rather than hands ).
KITCHEN ― Only essential Team Members [ i.e. employees ] should be permitted within the kitchen, to reduce possible contamination & to allow physical distancing measures to be upheld.
VIRUS SPREAD ― There is no evidence that COVID-19 [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus ] is spread through eating or touching raw fruits or vegetables. When preparing fresh fruits & vegetables, wash or scrub them under cold, running, potable tap water prior to consumption.
WORK-AREAS ― Re-arrange work-areas, or re-organize work-tasks, to allow workers to maintain physical distance. Consider using markings or dividers in the kitchen to ensure physical distancing.
SANITIZERS ― Food grade sanitizers are used after cleaning to reduce the level of bacteria to a safe level when following the manufacturer’s instruction for concentration and contact time. Sanitizers are used on food contact surfaces. When sanitizers are used at the no-rinse concentration level it does not need to be rinsed-off with clean potable water.
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COVID-19 Protection – Take-Out Service Protocols
Restaurant & Patio Dine‐In Service Protocols
When Permitted By Primary Health Organization
CHAIRS & TABLES ― Wipe-down chairs & tables after every use with approved cleaners.
DISCONTINUED OPERATIONS ― Help customers maintain good infection control & physical distancing by discontinuing operations, such as salad bars, buffets, & beverage service stations that require customers to use common utensils or dispensers.
DISINFECTION ― Frequently clean and disinfect floors, counters & other facility access areas, such as bathrooms, using approved disinfectants.
ENTRANCES ― Map route for customers from entry to tables & washrooms. Consider using separate entry & exits if facility allows.
HEALTH OFFICIALS ― Follow all capacity stipulations by the Provincial Health Officer ( PHO ) during the COVID 19 pandemic [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus pandemic ] whether on interior dining areas or outdoor patios.
MONEY ― Safe handling currency, cashiers who handle money, including credit cards, must wash their hands frequently & be reminded to not touch their face.
PHYSICAL DISTANCING ― Must always be maintained.
SANITATION PLAN ― Enhance your premises’ sanitation plan and schedule, & review with all Team Members [ i.e. employees ], post a copy in the staff room. Communicate your sanitation controls to staff & monitor them.
SURFACES ― Frequently disinfect surfaces repeatedly touched by employees or customers, such as door-knobs, equipment handles, check-out counters, drink dispensers, etc …
TABLES ― Remove and clean all items from tables after each use, this includes all menus, salt and pepper shakers, unused cutlery, sugar, & condiment caddies, etc … Consider using single served packaged condiments.
TABLES & PRE-SETS ― It is recommended to not pre-set tables. Set up customer tableware, utensils, & menus once customers have been seated, therefore, providing peace of mind that nothing has been touched or remained on the table from the previous diners.
TABLES & REARRANGEMENT ― Re-arrange restaurant & patio tables to ensure guests are physically distanced at least two metres ( six feet ) apart. Please consider access for servers between tables.
TERMINALS ― Merchant terminals must be wiped-down after every use, please follow manufacturer guidelines or use 70 per cent alcohol wet wipes.
TERMINALS ― Make sure payment terminals are wiped-down with sanitizer after every transaction.
TOPS ― Service tops must be wiped-down after every use, please use & approved registered disinfectant or diluted bleach cleaner after every use.
UNEATEN FOOD ― Consider allowing guests to transfer uneaten food into restaurant provided to-go containers / packages themselves.
WAITING AREA ― Create a waiting area that will provide physical distancing requirements such as setting up ropes to organize potential line-ups at the host / entrance area with instructions & floor markings to keep guests two metres ( six feet ) apart.
WIPE-DOWN ― Door-knobs & handles should be wiped-down repeatedly & between staff shift changes, all common guest touch-points should be wiped-down every 30 to 60 minutes.
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COVID-19 Protection – Best Practices For Responsible Operation Of British Columbia Golf Courses
PROTOCOLS FOR GOLF COURSE MAINTENANCE
During the COVID-19 outbreak [ i.e. the Chinese ⁄ Wuhan Bat-Coronavirus pandemic ], Allied Golf Association ( AGA-BC ) is advocating all BC golf courses follow mandates / orders from the Provincial Health Office and regional health authorities, along with other authorities such as WorkSafeBC and Health Canada.
In order to comply with federal, provincial, and regional recommendations, AGA-BC is advocating minimal golf course maintenance.
The following minimum protocols are intended to support the BC golf industry by providing a comprehensive golf course maintenance guide understanding that every property and its resources are different, while the situation continues to evolve.
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COVID-19 Protection – Protocols For Golf Course Maintenance
Shop, Yard, & Other Common Maintenance Areas
LOCKERROOM ―
Minimize use of lockers ― remove all non-essential items ― disinfect after each use.
Only one employee allowed in locker / change room at a time.
LUNCHROOM ―
Maintain physical distancing during all breaks.
Encourage employees to have meal breaks outside or in their vehicle.
Where use of lunchroom is necessary ―
• Fridge, micro-wave, coffee machine, & dishwasher use to be minimized • After any use, all touch-points must be disinfected • All dishes must immediately be cleaned or placed in the dishwasher after use.
Each employee is to disinfect any surfaces they have come in contact with after each use.
MAINTENANCE FACILITY ACCESS ―
No outside visitors permitted ― employees only ― except for deliveries.
Block doors open so handles do not need to be touched where practical.
Restrict access to certain areas of shop, e.g. only equipment technicians allowed in repair / bay areas.
MAINTENANCE FACILITY CLEANLINESS ―
All doors hands, counters, light switches, fuel handles, and other high touch items must be disinfected several times per day depending on the amount of use, with the following suggested at a minimum ―
• Once staff has left the facility to perform morning maintenance • After lunch • At the end of each shift.
Place hand sanitizer throughout maintenance area and ensure assess to hand-washing stations.
WASHROOMS ―
Only one employee allowed in washroom at a time.
All touch-points must be disinfected after use, e.g. sink, toilet, etc …
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COVID-19 Protection – Protocols For Golf Course Maintenance
On‐Course Set-Up / Service
ACCESSORIES ―
High-touch items / accessories removed, including, but not limited to, the following ―
• Water coolers • Ballwashers • Benches • Bunker rakes • Practice / putting green flagsticks.
FLAGSTICKS & CUP HOLES ―
Golfers are to keep flagsticks in the holes.
Disinfect flagstick daily and prior to changing hole locations.
Set cups in a manner that keeps the ball from dropping, e.g. turn cup upside down, utilize a 2-inch PVC coupler, raise cup lip above putting surface.
GARBAGE BINS ( ON-COURSE ) ―
Remove lids or make permanently open.
Emptying of bins to be done separately to all other tasks to minimize exposure.
Consider removing garbage containers & asking golfers to take garbage home with them.
PRACTICE FACILITY ―
Maintain a minimum of two metres ( six feet ) between hitting bays.
Remove flags from putting greens, or set cups in a manner that keeps the ball from dropping.
Remove rakes from practice bunker ( if applicable ).
SAND ⁄ SEED BOTTLES ―
Consider removal of all common use sand / seed bottles.
Consider discontinuing use of, or limiting, sand / seed bottles to individual use containers.
All sand / seed bottles are to be disinfected before use.
SAND BINS ―
On-course sand bins are to be secured open. or have lids removed.
Scoops in on-course bins are to be removed.
SIGNAGE ―
Consider posting reminder-signage at three locations per nine holes & at all on-course washrooms ―
• Physical distancing between players & maintenance personnel • Hand-washing • Flagstick etiquette • Others as needed.
WASHROOM ( ON-COURSE ) ―
Disinfect course washrooms every 30 to 60 minutes.
If unable to maintain this frequency, on-course washrooms must be closed.
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COVID-19 Protection – Protocols For Golf Course Maintenance
Equipment & Tool Use / Cleaning / Maintenance
EQUIPMENT ―
Vehicles, mowers, tools, etc …
All vehicles to be single occupancy.
Each employee is required to disinfect their own equipment / tools before and after use.
During the course of a shift, do not share vehicles, mowers, radios, tools, and other hand or power equipment.
Consider assigning staff equipment to avoid sharing between employees.
EQUIPMENT CLEANING ―
Clean and fuel equipment as per usual.
Use electronic methods to record fuel usage / hours / mileage.
Disinfect fuel pump handle / nozzle after use.
Spray equipment with disinfectant on all touch-point areas, including, but not limited to, the following ―
• Steering wheel • Gear shift • Key • Light & other switches • Seats • Gas caps / lids.
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For more information, explore the following link …
A Look At …
Golf Course Maintenance In
The Era Of The Coronavirus
CGSA’s COVID-19 Guidelines
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Background Information
COVID-19
Media Library Of Responses To The
Chinese ⁄ Wuhan Bat-Coronavirus
Explore the following links …
A Look At …
Golf Course Maintenance In
The Era Of The Coronavirus
CGSA’s COVID-19 Guidelines
UPDATES
To Golf Or Not To Golf During COVID-19
British Columbia, Saskatchewan, New York, & Michigan
Trade Association Betrayals – Sunshine Makes Golf Safe
Positive Waves From The Golf Industry
Trade Associations & COVID-19
Positive Waves From The Golf Industry
Golf Courses To Reopen In
The Era Of The Coronavirus
Positive Waves From The Golf Industry
Cordova Bay Golf Course & COVID-19
A Look At Golf Course Maintenance
Golf Course Maintenance & COVID-19
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Background Information
Libraries
Media Libraries Of Practical Information
Concerning The Green Space Industry
Explore the following links …
The Media Library Of Reports
Careers
https://pesticidetruths.com/toc/a-look-at-career-management/
The Media Library Of References
History Of The Turfgrass Industry
https://pesticidetruths.com/the-history-of-the-turfgrass-industry/
The Complete Library Of Research
Newsletters, Videos, & Varieties
Jacklin Seed
https://pesticidetruths.com/toc/a-look-at-references-seed-jacklin-newsletter/
The Complete Library Of Approved
Pesticide Product Label Documents
Pesticide Labels
https://pesticidetruths.com/toc/labels/
The Complete Library Of Label Statements
For Applications On Turfgrasses
Pesticide Re-Entry Intervals
The Media Library Of References Concerning Turf,
Ornamentals, Maintenance, & Environment
References
https://pesticidetruths.com/toc/a-look-at-references-turf-ornamentals/
The Complete Library Of Reports Concerning Turf,
Ornamentals, Maintenance, & Environment
Reports
https://pesticidetruths.com/toc/a-look-at-reports/
The Complete Media Library Of References
Turfgrass Diseases
https://pesticidetruths.com/toc/a-look-at-references-turf-diseases/
The Complete Media Library Of Dow AgroSciences Newsletters
Turfgrass Weed Pests
https://pesticidetruths.com/toc/a-look-at-references-weed-watch-dow-agrosciences/
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Background Information
Positive Waves
Media Libraries Of Outstanding,
Innovative, & Interesting Ideas
Explore the following links …
The Media Library About Positive Waves For Society
Positive Waves
https://pesticidetruths.com/toc/positive-waves-library/
The Media Library Of Benefits Of Turfgrass
In Landscapes & On Golf Courses
Benefits
https://pesticidetruths.com/toc/positive-waves-benefits/
The Modern Professional Lawn Care & Golf Industries
Should Adopt These Outstanding, Innovative, & Interesting Ideas
Planet’s Great Conservationists
https://pesticidetruths.com/toc/positive-waves/
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Background Information
Posters
Media Libraries Of Practical Information
Concerning The Green Space Industry
Explore the following links …
Fragmented Poster
Benefits Of Urban Trees
https://pesticidetruths.com/2017/10/15/poster-benefits-of-urban-trees-2017-10-00/
Posters
Community Benefits Of Golf
Striking Back Against Pesticide Bans – Poster
Benefits Of Turfgrass
Real Trends AGAINST Pesticide Bans – Keep Our
Communities Beautiful & Safe – Posters
Do Not Ban Pesticides
Canada’s Prominent Anti-Pesticide Terrжrists – Posters
Enviro-Terrжrists
https://pesticidetruths.com/toc/culprits-canadas-prominent-anti-pesticide-terrorists/
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Background Information
Slide Shows
Media Libraries Of Practical Information
Concerning The Green Space Industry
Explore the following links …
The Complete Library Concerning Turf,
Ornamentals, Maintenance, & Environment
Slide Shows
https://pesticidetruths.com/toc/a-look-at-slide-shows/
Safety & Environment Facts – Slide Show
Pesticides Are Safe For Kids
Pest Management Regulatory Agency
( PMRA ) Update – Slide Presentation
Imidacloprid Pollinator Assessment
The Complete Library Of Slide Shows
Presentations Part 1
The Complete Library Of Slide Shows
Presentations Part 2
Slide Show With Lunatжc Tony DiGiovanni
Funeral Services In Ontario
Slide Show With Lunatжc Gideon Forman
Lies & Mis-Information
https://pesticidetruths.com/toc/forman-slide-show/
Slide Shows With Lunatжc Gideon Forman
Winning The Ontario Pesticide Ban
https://pesticidetruths.com/toc/forman-slide-show/
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Background Information
Drysdale
Media Libraries Concerning The
Wisdom Of Mr Art C Drysdale
Explore the following links …
The Wisdom Of Drysdale
Profile & Reports
https://pesticidetruths.com/toc/the-wisdom-of-art-c-drysdale-2/
The Wisdom Of Drysdale
Reports, Blogs, & References
https://pesticidetruths.com/drysdale-library-of-reports-blogs-references/
The Wisdom Of Drysdale – Audio Recordings
Autumn to Miscellaneous
https://pesticidetruths.com/toc/the-wisdom-of-art-c-drysdale-3/
The Wisdom Of Drysdale – Audio Recordings
Orchids to Winter
https://pesticidetruths.com/toc/the-wisdom-of-art-c-drysdale-4/
The Wisdom Of Drysdale
Re-Direct Links
https://pesticidetruths.com/toc/the-wisdom-of-art-c-drysdale/
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About NORAHG
We Speak The Whole Truth When We Take A Look At
GOLF COURSE MAINTENANCE
From An Independent Perspective
We are the National Organization Responding Against HUJE that conspire to destroy the Green space & other industries ( NORAHG ).
NORAHG is a non-profit & independent organization that reports on the work of several highly-rated leading experts who have recognized expertise, training, & backgrounds in matters concerning pest control products, & who promote environmental realism & pesticide truths.
NORAHG produces A Look At …on The Pesticide Truths Web-Site … https://pesticidetruths.com/
It is a series of reports & blogs providing TECHNICAL INFORMATION on issues such as ― • Career Management • Golf Course Maintenance • Green Alternatives • History Of The Turfgrass Industry • Lawn Care Maintenance • Summer Stress • Tree & Shrub Maintenance • Turfgrass Pests • Turfgrass Species.
A Look At … is destined for the Green Space Industry, nation-wide across Canada, the United States, and beyond.
A Look At … is committed to SOUND SCIENCE, as well as ground breaking original reporting that informs, entertains, & creates real change.
All information, excerpts, & pictures contained in A Look At … were retrieved from the Internet, & may be considered in the public domain.
The information presented in A Look At … is for preliminary planning.
Before making a final decision, the turf manager is expected to obtain trusted expert advice from extension specialists, local distributors and/or agronomists.
All decisions must take into account the prevailing growing conditions, the time of year, & the established management practices.
All products mentioned in A Look At … should be used in accordance with the manufacturer’s directions, & according to provincial, state, or federal law.
For the official advantages, benefits, features, precautions, & restrictions concerning any product, the turf manager must rely only on the information furnished by the manufacturer.
The mention of trade names does not constitute a guarantee or a warranty.
NORAHG also produces Force Of Nature, which dares to defy the pesticide-hating fanatжcs by exploring the whole truth from an independent perspective on The Pesticide Truths Web-Site … https://pesticidetruths.com/
A Look At …, Force Of Nature, & their various incarnations, was the brain-child of William H Gathercole ( now retired ) & his colleagues.
Here is a brief summary of Mr Gathercole’s career ―
FIELDS OF UNIVERSITY STUDY ― • Crop, Horticulture, & Turfgrass Sciences • Mathematics & Physics
ALMA MATERS ― • McGill University • University of Guelph • the first person ever to obtain bachelors of science degrees & contribute directly to both the professional lawn care & golf maintenance industries.
EXPERTISE ― • turf & ornamental maintenance & troubleshooting • history of the green space industry • sales & distribution of seeds, chemicals, fertilizers, & equipment • fertilizer manufacturing & distribution • environmental issues & anti-pesticide terrжrism.
NOTABLE ACTIVITIES ― • worked in virtually all aspects of the green space industry, including golf maintenance, professional lawn care, tree & shrub care, distribution, environmental compliance, government negotiations, public affairs, & workplace safety • the supervisor, consultant, & programmer for the successful execution of hundreds-of-thousands of management operations in the golf course & urban landscape, as well as millions of pest control applications • the advisor, instructor, & trainer for thousands of turf & ornamental managers & technicians • the pesticide certification instructor for thousands of industry workers • a founder of the modern professional lawn care industry • the prolific writer for industry publications, reports, & blogs • the first to confirm the invasion of European Chafer insects in both the Montreal region & the Vancouver / Fraser Valley region • with Dr Peter Dernoeden, the first to confirm the presence of Take All Patch as a disease of turf in Eastern Canada • with Dr David Shetlar, the first to confirm the presence of Kentucky Bluegrass Scale as an insect pest in south-western Ontario, & later, in the Montreal & Vancouver regions.
SPECIAL CONTRIBUTIONS ― • the creator of the Pesticide Ban Exception Status that allowed the golf industry to avoid being subjected to anti-pesticide prohibition for a generation • the creator of the signs that are now used for posting after application • the co-founder of annual winter convention for Quebec golf course superintendents • the founder of the first ever Turf Summit with featured guest-speaker Dr Jack L Eggens https://wp.me/p1jq40-7dT • the major influence in the decision by Canadian Cancer Society to stop selling-for-profit fresh pesticide-treated daffodils https://wp.me/P1jq40-1OW • the only true reliable witness of the events of anti-pesticide prohibition in the town of Hudson, Quebec https://wp.me/p1jq40-asu • the founder ( now retired ) of A Look At … & Force Of Nature reports & blogs.
NOTABLE AWARD ― • the first man-of-the-year for contributions leading to the successful founding of the Quebec professional lawn care trade association, which served as a beach-head against anti-pesticide activists in the 1980s & 1990s.
LEGACIES ― Mr Gathercole & his colleagues … • designed & implemented strategies that reined anti-pesticide activists & provided peace & prosperity for the entire modern green space industry for a generation • orchestrated legal action against anti-pesticide activists in the town of Hudson, Quebec • launched the largest founding professional lawn care business in the nation • quadrupled the business revenues of one of the largest suppliers in the nation.
Mr Gathercole is now retired, although his name continues to appear as the founder of A Look At … & Force Of Nature reports & blogs.
We dare to defy by exploring the whole truth from an independent perspective on The Pesticide Truths Web-Site … https://pesticidetruths.com/
We are the National Organization Responding Against HUJE that conspire to destroy the Green space and other industries ( NORAHG ).
If you wish to receive free reports & blogs on issues that concern you, please contact us at … force.of.de.nature@gmail.com WILLIAM H GATHERCOLE AND NORAH G
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